Orders are generally Processed within 1-2 BUSINESS days after placing order and shipped via USPS First Class or Priority. Shipping notifications are sent via email after package is shipped with tracking# if available. Transit days are Monday – Friday with the exception of holidays. UPS packages are not delivered on weekends. USPS may deliver on Saturdays. Warehouse hours are MONDAY – FRIDAY 9am-4pm (eastern).
Purchased items are determined Un-returnable if worn and washed or have sustained damage by the customer. If you need to return or exchange a part or all of your purchase, you may return or exchange the item(s) within 7 days of the purchase. Be sure to contact via to get a RETURN/EXCHANGE form and return the item(s) you wish to return or exchange to the return address. Include your receipt, a note describing the problem, your contact info, and the method of exchange. For your contact info, include your name, address, phone # and e-mail. This information will allow us to contact you, if necessary regarding the return. Your returned item(s) may be exchanged for an exchange and/or refund.
Returning OR Exchanging Merchandise:

2. Send Returns/Exchanges to:
Attn: Returns
803 s 17th street
Wausau, WI 54403

Please note:
We do not reimburse any additional shipping cost you may incur when
returning or exchanging item(s), unless it is our mistake in shipping
the wrong size or items. Please Double check your size on our website